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For repairers, tow operators & fleets · VIC

Refer a not-at-fault claim. We’ll deal with the insurer.

When a not-at-fault customer rolls in, send us the claim. We claim the repairs, hire car and costs from the at-fault insurer — so your customer is looked after and your invoice keeps moving.

How it works

Three steps, no admin for you

1

Send us the claim

Your customer had a not-at-fault accident? Pass us their details (or hand them a card) — 60 seconds.

2

We handle the recovery

We deal with the at-fault insurer to claim repairs, a hire car, towing, storage and excess — whatever your customer is entitled to.

3

Your customer is looked after

We keep you updated on the claim and your invoice, and the goodwill comes back to you.

Why partner with Waters & Co Lawyers

A steady stream of work — with none of the paperwork

More repairs authorisedNot-at-fault customers get their car fixed properly instead of walking away — you keep the job.
No cost to referReferring is free. We do the legal recovery; you do what you do best.
Happier customersThey're not fighting an insurer alone — they remember who sent them to us.
Across VICOne partner for Victoria, from Epping.
Referral cards & postersWe'll supply cards, posters and a simple online form for your counter.
Fast turnaroundWe move quickly so cars aren't sitting in your yard waiting on an insurer.

Become an Waters & Co Lawyers referral partner.

Panel beater, smash repairer, tow operator or rideshare/taxi fleet? Let's set you up — cards, posters and a one-tap referral link for your team.

Refer a claim

Send us the customer's details and we'll take it from there — we deal with the at-fault insurer, you get on with the repair.

Sending this doesn't create a lawyer–client relationship — that starts when a costs agreement is signed.

⚡ FREE 2-MINUTE CALL BACK

We'll call you back in about 2 minutes

Leave your name and number — we call you straight back, usually within 2 minutes (8am–8pm), to understand your situation and book you in with the right lawyer. No cost, no obligation. Outside those hours we'll text you and call first thing.

Prefer to visit?

Our Epping office

We meet clients online right across Victoria — or in person at 732 High Street, Epping VIC 3076.

Get directions →☎ 0485 090 707